Features
Each module replaces a tool you're stitching together today, and they all share one database — so dispatch knows what jobs are open, jobs know what parts came off the truck, invoicing knows what the tech captured, and the P&L knows the real labor hours. That's the difference. Below: each module, in detail, with the actual screen you'll work in.
Drag-and-drop dispatch with live tech locations. Tap a job to see the service history on that customer. Drag it to a different tech and the customer gets the text — no second tool, no manual SMS, no "I forgot to call them."
Inquiry, photos, parts pulled, time on site, customer signature, before-and-after. Everything that happens around a job lives on one thread. The next tech to roll up doesn't have to call the office to figure out what happened last time.
The tech presses one button. The customer gets the invoice on their phone with a tap-to-pay link. Card on file, ACH, recurring memberships — all of it, all in routebook. AR aging that flags who's about to ghost you before you find out the hard way.
Customer records aren't a list of names. They're the equipment, the service history, the filter sizes, the warranty status, the "they only let Mia in" notes. All of it tied to the address — because the address is the thing you're servicing, not the person on the contact line.
Routebook tracks parts at the bin level — truck-by-truck, warehouse-by-warehouse. When a tech pulls a part on-site, it leaves the truck and lands on the job-cost. Low-stock alerts come 48 hours before you need the part, not the morning the customer's basement is flooded.
Margin per job. Margin per tech. Margin per truck. Real labor burden, real overhead. Job-cost P&L pulled from the same database the dispatcher and the tech are working in — not from a QuickBooks export at month-end. The number you're chasing is in routebook on Tuesday, not in Excel on the 18th.